DUAL-BOOTING WINDOWS XP

Sometimes users like to try a new operating system while keeping the old operating system loaded.
Any time a dual- or multi-boot situation is desired, the oldest operating system should be installed first. The operating systems need to be in separate hard disk partitions. If Windows XP is installed on an NTFS partition, only Windows 2000 and NTWorkstation (with service pack 4 or higher) can access the XP partition. In the situation where. Windows XP is loaded on a FAT32 partition, only Windows 95 (SR2), Windows 98, and Windows ME can access the partition. One solution is to create three partitions—one for XP using NTFS, one for Windows 95 (SR2), Windows 98, or Windows ME using FAT32, and a third for shared data that is FAT32 (a partition type that both operating systems can access).

After installing all files and rebooting, a menu appears with the Microsoft Professional option, NTWorkstation option, and NTWorkstation (VGA Mode) option. To select which option is the default operating system, right-click on the My Computer desktop icon and click on the Properties option from the drop down menu. Click on the Advanced tab and select the Startup and Recovery Settings button. In the System Startup section, select the

Default Operating System drop down menu.

C-20 Appendix C: Windows XP Professional

TROUBLESHOOTING THE XP INSTALLATION

Installation problems can be caused by a number of factors. The following bullet list shows

the most common causes of problems and their solutions:

• Incompatible BIOS—Obtain compatible BIOS, replace the motherboard with one thathas compatible BIOS, or do not upgrade/install Windows XP.
• BIOS needs to be upgraded—Upgrade the BIOS.
• Incompatible hardware—Replace the hardware or do not upgrade/install Windows XP.
• Incompatible hardware drivers—Obtain Windows XP drivers from the hardware manufacturer.
• Incompatible TSRs—Remove TSRs or obtain updated ones from the software manufacturer.
• Incompatible applications—Obtain upgrades from the software manufacturer.
• Minimum hardware requirements have not been met—Upgrade the hardware. The most likely things to check are the CPU (233MHz minimum) and RAM (64MB minimum).
• A virus is on the hard drive—Run an anti-virus program and remove the virus.
• Pre-installation steps have not been completed—Go back through the list.
• The installation floppy disks or CD is corrupted (not as likely as the other causes)—Try the disk in another machine and see if you can see the contents. For the CD, check to see if a scratch or dirt is on the surface. Clean the CD as necessary.
• Incorrect CD key—Type in the correct CD key to complete the installation. The key is located on the CD or its case.

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WINDOWS XP UPGRADE INSTALLATION

Objective: To be able to install Windows XP on a hard drive that already has an operating system installed

Parts: Computer with a hard drive that has Windows 98, Windows ME, NT Workstation 4, or Windows 2000 installed and that has a CD drive installed Windows XP CD

Step 1. Power on the computer and logon as necessary. Contact the instructor or lab assistant for userid and password if necessary. Insert the Windows XP CD into the CD-ROM drive. TheWelcome to MicrosoftWindows XP screen should appear. Click on Install Windows XP. The setup process collects information about the computer to ensure it is upgradeable.

Step 2. When asked what type of installation to use, select Upgrade and click on the Next button.
Step 3. Click on the radio button to accept the licensing agreement and click on the Next button.
Step 4. Enter the product key located on the back of the CD case, written on the CD, or provided by the instructor or lab assistant and click on the Next button.
Step 5. The Dynamic Update is optional and can only be used if an Internet connection is available. The Dynamic Update updates installation files. Contact the instructor or lab assistant to determine if the Dynamic Update is necessary.

Question 1: Was the Dynamic Update performed?

Step 6. The setup process copies installation files and restarts. When prompted to choose a Windows installation, do not select anything. Windows automatically selects the correct version. The XP logo appears, more files are copied, and the computer reboots again.

Step 7. You may be asked to enter a computer name if the old computer name is not appropriate. If necessary, type an appropriate computer name and click on the Next button. The Tour Windows screen appears.
Step 8. When asked to activate the product, select the option to bypass this step. Click on the Finish button.
Step 9. When asked to setup user accounts, contact the instructor or lab assistant to verify if any are to be created.

Question 2: Were any user accounts created? If so, list them below.

Step 10. Click on the Next button and the XP desktop appears.

Instructor’s Initials

C-18 Appendix C: Windows XP Professional